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PIXMA TS3522 Unable to Print from Phone After Internet Provider Switch

vickypruitt
Apprentice

After we switched internet providers, I've been unable to print from my phone. I get a octagon symbol with an exclamation point. All it says is print error. I have tried to fix this problem but have not been successful.  Is there any suggestions on what to do. My printer is a TS3522.

4 REPLIES 4

ArthurJ
Product Expert
Product Expert

Hi,

You will need to connect your printer to your new wifi network. Please click HERE and scroll down click on Wireless Help > Wi-Fi Printing. This will provide you with wifi setup instructions to get you printer connected to your network. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

[Link corrected and page navigation information updated.]

Hello. 

When I click on your "here" link it says that the page can't be found, and I am having THEE EXACT same issue as the person who your response was intended. 

Please help me!

Thanks for joining the conversation, Kranny, and thanks for catching that erroneous link.  We got it corrected so feel free to give it another try.

vickypruitt
Apprentice

The printer is connected.  The computer prints just fine.

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