02-28-2022 05:40 PM - last edited on 03-17-2022 09:48 AM by Danny
PIXMA TR8620. Printer WiFi settings says 100% signal strength. Mac and PC laptops both show printer as offline. I power cycle the printer and it sometimes shows on laptops as being back online, but not always. Just did this earlier today and was able to print a couple documents. 15 minutes later without leaving laptop or turning off printer, it shows as offline again, even though printer still shows 100% signal. Laptop, router and printer all within 6 feet of each other.
03-28-2022 03:20 PM
To resolve this issue, please follow these steps:
1. Press the gear icon at the bottom of your PIXMA TR8620's display ().
2. Tap Device settings.
3. Tap LAN settings.
4. Tap Wi-Fi.
5. Tap the Advanced button.
6. Tap TCP/IP settings.
7. Tap IPv6.
8. Tap Yes.
9. Tap Enable/disable IPv6.
10. Tap Disable.
11. On set, tap the Home icon in the upper left corner.
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