PIXMA TR8520 no longer connects to Wi-Fi

[saras0821]

My PIXMA TR8520 printer will no longer connect to my WIFI & Network. Is it possible to obtain a new network card to replace the internal one?

I've gone through all the troubleshooting options with no luck. The printer is about 6-years old and works perfectly fine otherwise. I can't find any specs about the internal network card on it so don't know if it's possible to replace it.
Thanks for any help.
Sara

[shadowsports · Accepted solution]

Greetings,

The TR8520 supports a 2.4 GHz Wi-Fi  broadcast that uses WPA2 encryption.  Please ensure your network meets these requirements 

Tips.  If you're dual or tri-band router uses the same SSID name for all broadcasts, try giving each a unique name.  You can also temporarily disable the other broadcast(s) while making a connection, then re-enable when successful.

To my knowledge, the NIC on your printer is not user replaceable.  You can try calling the Canon  parts department, but I don't believe it's possible.

1-866-481-2569, weekdays from 9 AM - 7 PM, ET.

[saras0821 · Accepted solution]

Thanks for the response Rick. Yes my router meets all the requirements and encryption. Printer has connected for several years with no issues. I was afraid the answer might be that the NIC isn’t  replaceable but was hoping someone might a better idea than buying a new printer. This one works fine when I connect it directly to my laptop w/USB!

 Of course, why would Canon give us an option to replace a NIC when we could just buy s new printer instead. I appreciate your response, Rick.

Thaln you.

sara