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PIXMA TR4720 will not connect to the Wi-Fi

Jcurry
Apprentice

My cannon printer Tr 4720 will not connect to the Wi-Fi. It says to see manual what do I do?

3 REPLIES 3

StevenMOD
Moderator
Moderator

Hi Jcurry,

 

So that the Community can better assist you, we will need to know more information such as what operating system (Windows/Mac OS) you're using and what connection method you're trying. Any other details you can provide will only help others better understand the issue and possible solutions. 

If you haven't already, try the IJ Setup Tool to streamline the setup process. Get it HERE.

The Community isn't intended for immediate assistance. If your question is urgent, click HERE to visit your My Canon Account to discover your personalized support options.

I'm using Windows 10 and I'm trying to connect my printer to the Wi-Fi. It keeps saying connection field c manual can you help me

Patrick
Product Expert
Product Expert

Hi Jcurry,

Please try using the "manual connect" method to connect your PIXMA TR4720 to your Wi-Fi.

To do this, please follow the steps provided in this article:

https://support.usa.canon.com/kb/index?page=content&id=ART180285

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then the Get Service & Support button.
When that page loads, click on either the Phone Support button or the Chat Support button.

 

 

 

 

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