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PIXMA TR4720 Canon Inkjet Smart Connect not showing up after move to Windows 10

JoeFromSD
Contributor

OK folks, I have a TR4720 printer. I just moved all my programs and files to a new win 10 computer. The shortcut link I had for the Connect app doesn't work now.

I go to MS store and try and download it, but it says I already own the app.

what can I do now??

5 REPLIES 5

JoeFromSD
Contributor

Would the fact the guy helping me put the printer on Wifi be causing this issue with that Connect app?

I need to be able to Scan, is there any other App / whatever I c an use?

JoeFromSD
Contributor

Goes anyone know how to remove that smart connect app? I don't see it in Ad / Remove. 

then I could download a fresh copy. that might work again.

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JoeFromSD
Contributor

I'll just wait and hope someone has any ideas for me to try.

JoeFromSD
Contributor

I called support and got right thru, they had me install  UScan Utility and I'm up and scanning again!

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