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PIXMA TR4520 not found by MAC during initial setup

LLC
Apprentice

The printer works; I can print from my smartphone, but my computer cannot find it to finish the setup.  I have printed the configuration settings to enter the name manually, but it does not find the Bonjour name and there is no IP information given.  Please help.

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, LLC!

So that the Community can help you better, we need to know exactly which version of macOS is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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