PIXMA PRO-100S not printing to specified margins in Lightroom

[hera62]

Hello everyone, 
anyone holding canon pixma pro 100-s and printing using Lightroom classic, photoshop or software of canon ,

well, I want to print A3+ (33x48cm) with 2 cm margins (each side)

Despite properly imposing the margins (2x2= 4) it will be ( 29x44 cm ) in preview I see the measurements correctly but in print the margins are different do you have any solution? 

[Stephen]

Hello!

So that the Community can help you better, we will need to know more information:
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

[hera62]

hello , 
no I don’t see any error message ,i use the latest version ,and I connect my printer with WiFi 

[jrhoffman75]

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@hera62 wrote:

Hello everyone, 
anyone holding canon pixma pro 100-s and printing using Lightroom classic, photoshop or software of canon ,

well, I want to print A3+ (33x48cm) with 2 cm margins (each side)

Despite properly imposing the margins (2x2= 4) it will be ( 29x44 cm ) in preview I see the measurements correctly but in print the margins are different do you have any solution? 

---

Are you trying to print on Fine Art paper?

Can you post a screenshot of your print dialogue box from Lightroom?

[hera62]

Well in Lightroom classic I use this  method to add margins and in printing I tried both one   border and other  bordless  still the margins are different in all sides .
i forgot to mention that I have this problem in all dimension like a5 a4 a3 not only a3+ 

[jrhoffman75]

Is the aspect ratio of your image the same as the print cell size? Try “Zoom to Fill” setting. 

[hera62]

Yes 

[jrhoffman75]

That’s all I can think of. 

[hera62]

it’s already done what should I do .. is it related to printable area ? 

[jrhoffman75]

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@hera62 wrote:

it’s already done what should I do .. is it related to printable area ? 

---

Looks like you are within the printable area. What are the exact measurements of the margins you are getting?

Is your paper measuring correctly for A3+?