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PIXMA MX922 Skips password

Ria285
Apprentice

Hi, I had to get a new router. When I turn printer on (Pixma MX 922) it finds my network, then skips the step where I put password in. Then incorrect password pops up. Any suggestions what to do. Thanks in advance.

1 REPLY 1

Mike
Moderator
Moderator

Hi, Ria285 and welcome to the Canon Community!

We've found the following info that may help you reconnect your printer to your updated network: https://canon.us/42eu4wI

We'd recommend the Direct Entry Method listed in the article, which will allow you to manually type in your new password

We hope this helps! If it does please click on "Accept as Solution" so if others in the future have these same issues they'll be able to spot the resolution! 

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