01-21-2024
03:43 PM
- last edited on
01-24-2024
10:51 AM
by
Danny
Hi, I had to get a new router. When I turn printer on (Pixma MX 922) it finds my network, then skips the step where I put password in. Then incorrect password pops up. Any suggestions what to do. Thanks in advance.
01-21-2024 03:54 PM
Hi, Ria285 and welcome to the Canon Community!
We've found the following info that may help you reconnect your printer to your updated network: https://canon.us/42eu4wI
We'd recommend the Direct Entry Method listed in the article, which will allow you to manually type in your new password
We hope this helps! If it does please click on "Accept as Solution" so if others in the future have these same issues they'll be able to spot the resolution!
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.