08-11-2025
03:45 PM
- last edited on
08-12-2025
10:26 AM
by
Danny
I have a Canon MX922. I recently changed homes and have a new internet provider. My computer won't allow me to change my internet password even though I have restored it to factory settings (or atleast went through the process to). I can select my new wifi network but it won't give me an option to input my password. It says to press a button on my modem/router, but all I have is an on/off button on my TP-link BE6500 wifi 7 router. I see, on this forum, that other people have had this problem but I see no solution. Please help.
08-11-2025 03:53 PM
Greetings ,
Remove the printer from your system and run the installation utility again. The installer will allow you to update your Wi-Fi networks SSID and password.
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~Rick
Bay Area - CA
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08-11-2025 04:14 PM
Thank you for your quick reply, but I'm not super computer/wifi savy. Can you please give me directions to "remove the printer from your systerm". I deleted it from my computer and tried to follow the video on the link you sent to "set up my printer with a mac." But I got the same result, I can select my network but it won't give me the screen to enter my password. I have "reset all settings" on the printer.
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