Hi ajwmd,
Do you have a smart phone or tablet that you can try printing from? As a test, please download and install the free Canon Print Inkjet/Selphy app. Once the app is open, it will search for the printer. If the app is able to detect the printer and perform a print, there may be a security or firewall setting on the computer that is not allowing the printer to be communicated with correctly.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
