04-10-2025
03:39 PM
- last edited on
04-16-2025
02:25 PM
by
Danny
Tried to add a Canon Mx490 printer to a MacBook Air running Sequoia 15 but, no deal. Seems that canon has not developed a driver to allow connection. Any word if canon will make a driver available any time soon ?
04-16-2025 02:14 PM
Hi tridfd107,
The PIXMA MX490 is not supported with macOS v15 (Sequoia). You are eligible for Canon's Upgrade Program. This is for out of warranty units which are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
04-16-2025 02:24 PM
Greetings,
The mx490 is about 10 years old.
It might be possible for you to stretch a little more life out of your printer with Sequoia. Functionality may be limited.
Start by assigning it a static IP address on your router. Now add it to your Mac as an IP-based printer. This may allow you to continue using it with basic or limited function while you are identifying your next printer.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
04-16-2025 02:27 PM
Given the printer's age, taking advantage of Patrick's offer might be wise to consider. It comes with a small discount and free shipping right to your door.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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