04-10-2025 11:56 AM
Hello,
I am trying to install driver for the MX 490 on a Windows 11 unit with an arm64 processor but I do not have the scan tool options. Do you all have an updated driver for this or a work around for a solution?
Thanks!
04-16-2025 02:11 PM
Hi jasonjones,
To use your PIXMA MX490 with your ARM-based Windows computer, please view the information on this page:
PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers
To scan, please download and install "Windows Scan" from the Windows App Store.
You can use the link below to access that page directly:
Windows Scan - Microsoft Store
For help with Windows Scan, please use this link:
Install and use a scanner in Windows - Microsoft Support
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