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PIXMA MX350 Error message when trying to print from My Image Garden

rdavidc
Apprentice

"Cannon Print because a printer supported by this software is not installed" MX350

Windows 10.

Printer is installed, appears in devices and communicates with PC (eg MS paint) etc but Error message when trying to print from My Image Garden.

How do I resolve this please?

 

1 REPLY 1

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The PIXMA MX350 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.

Hope this helps!

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