PIXMA MG6320 Isn't Speaking to Laptop - HELP PLEASE

[Dianemrt]

First of all I'm NOT a computer genius so I'm totally lost.  My Canon Pixma MG6320 has been working for years without any problems.  I'm trying to print and I'm getting errors basically saying that the printer isn't speaking to my laptop.  I've uninstalled, and reinstalled the software and It STILL doesn't work.  I don't know what else to do?  I've also downloaded the manual and find that I cannot open that so I cannot even read what may or may not be the issue.  Can someone please help?  Thank you in advance for even reading this.  

[Danny · Accepted solution]

Thanks for letting us know what Canon product you've got. The PIXMA MG6320 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!