06-27-2023 03:58 PM - last edited on 06-28-2023 08:38 PM by Tiffany
Every time I look for a driver for this printer for windows 11 it comes up with different printer models, not the one I have MG2000, are these other model printers compatable with the MG2000?
06-27-2023 04:06 PM
Welcome to the Canon forum!
So that the Community can help you better, we will need to know the exact PIXMA MG2000 series model number and which operating system is running on your computer (i.e. Windows or macOS and which version). Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
Thank you!
06-27-2023 04:36 PM - last edited on 06-27-2023 06:06 PM by Tiffany
Operating windows, printer does not have a series model number listed on printer, it has a SN number LWXB9XXXX
06-27-2023 06:09 PM
The printer model number can be found on the front, top or near the front panel.
06-28-2023 09:02 AM
Based on the serial number, the only model we could find in the MG2000 range whose serial number begins with LWX is the PIXMA MG2220. As Tiffany mentioned, the model number should be clearly displayed on the top or front of your printer. Please let us know if you see "MG2220" or something different.
We look forward to your reply!
06-28-2023 08:35 PM
Danny, I got it wrong its MG2220
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