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PIXMA MG5422 Won't ask for password when trying to connect to router

Kneal76
Apprentice

Any reason why my canon pixma MG5400 series printer doesn’t ask for my internet password when trying to connect to my new T-Mobile router. Switched from Xfinity to T-Mobile and now printer won’t connect 

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for joining the conversation, Kneal76!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG5400 series.  The model number appears on the printer's control panel near the Stop button. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

It’s model MG5422

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