PIXMA MG5420 Mac OS 15 Printer Update

[carlshome]

I have a Pixma MG5420 printer. I have a new Mac mini running on Mac OS 15.3 Sequoia. Canon's website has an update for Mac OS 15. I downloaded it fine. But upon opening the "Printer Update" I get an error saying "The developer of this app needs to update it to work with this version of Mac OS." 

How do I install the printer driver on my Mac for this MG5420?

[jrhoffman75]

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@carlshome wrote:

I have a Pixma MG5420 printer. I have a new Mac mini running on Mac OS 15.3 Sequoia. Canon's website has an update for Mac OS 15. I downloaded it fine. But upon opening the "Printer Update" I get an error saying "The developer of this app needs to update it to work with this version of Mac OS." 

How do I install the printer driver on my Mac for this MG5420?

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I don't see any drivers for this printer for versions of macOS newer than Mojave (10.14). What software did you install?

[carlshome]

When you go to usa.canon.com and go to Support, put in Pixma MG5420 up pops a picture of the printer and a button for Software and Drivers. Click that and you select the Mac OS version. It clearly says "MacOS Sequoia v15". There are 4 downloads available. I downloaded them all. But as I noted in my posting, the Printer Update does not work.   

Is there another way to install the printer driver for Mac for this MG5420?

[jrhoffman75]

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@carlshome wrote:

When you go to usa.canon.com and go to Support, put in Pixma MG5420 up pops a picture of the printer and a button for Software and Drivers. Click that and you select the Mac OS version. It clearly says "MacOS Sequoia v15". There are 4 downloads available. I downloaded them all. But as I noted in my posting, the Printer Update does not work.   

Is there another way to install the printer driver for Mac for this MG5420?

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Yes, but they are not drivers. You can call Canon support to confirm (1-800-OK-CANON) but I do not think there is a driver for your printer for macOS 15.

[Stephen]

Hello carlshome,

Thank you for reaching out!

Please note that the PIXMA MG5420 was retired in 2022. As a result, all official Canon support has ceased, and no new software or drivers will be developed.

To explore Canon's latest technologies, we recommend contacting our Canon Upgrade Program Specialists at 1-866-443-8002, available Monday through Friday.

We hope you have a great day!