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PIXMA MG3650S wireless installation failure

emique
Occasional Contributor

I get this message when I try to install the mac drivers from the official website (the whole process goes fine but in the end it says failure): 'Installation Failed, click back to top and restart'

 

Screenshot 2021-02-11 at 21.46.53.png

4 REPLIES 4

emique
Occasional Contributor

shadowsports
Esteemed Contributor

Greetings,

Can you tell us what version of MAC OS you are using?

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6

emique
Occasional Contributor

Hey it's Big Sur. The thing is — i managed to connect the printer to the network via Android phone and i actually CAN print now from my laptop on the same network. 

 

But just for you to know the app that is supposed to work is not working, tried 20+ times yesterday on 2 macbooks (both Big Sur)

shadowsports
Esteemed Contributor

MG3650 Wireless SetUp for MAC:

 

PIXMA MG3650 Wireless Connection Setup Guide - Canon UK

 

Drivers for your product here:

 

PIXMA MG3650 - Support - Download drivers, software and manuals - Canon UK

 

Canon printer app for android:

 

Canon PRINT Inkjet/SELPHY - Apps on Google Play

 

All that said.  Big Sur has bee an evolving OS since release.  Nothing out of the norm here.   I'd continue whatching for new drivers.  

 

 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6