PIXMA MG3620 - no software for MacOS Sequoia 15.1

[cmar872]

I noticed there is no software available to download for the Pixma MG3620 for the new Mac OS Sequoia 15. 

So I downloaded the software for MacOS 14, and printer connects to the computer, but setup/installation always fails.

Please advise.

Thanks!

Chris 

[Patrick · Accepted solution]

Hi cmar872,

The PIXMA MG3620 is compatible with macOS 15 (Sequoia) and the drivers and software are available for download from the Support Page of your PIXMA MG3620.

To access the downloads for your PIXMA MG3620, please follow these steps:

1. Please click this link: https://www.usa.canon.com/support/p/pixma-mg3620#DOWNLOADS

2. Click on Software & Drivers.

3. Choose "Mac" from the Operating System drop down and then "macOS Sequoia v15" from the Version drop down.

The drivers and software available for download will appear.

In regards to connecting your PIXMA MG3620 to your computer, are you using your PIXMA MG3620 wirelessly?

If so, please follow the steps on this page to connect your PIXMA MG3620 to your Wi-Fi:

Wi-Fi Cableless Setup - MG3620

If you experience difficulties connecting your PIXMA MG3620 to your Wi-Fi, please make sure that the network that you are attempting to connect to is using the 2.4Ghz frequency and WPA2 is being used.  The PIXMA MG3620 will not connect to 5Ghz networks or networks with WPA3 enabled.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[szwakdy]

Patrick,

I'm having a some what similar issue as this person. I have the same printer and all of my drivers are updated via the link you provided above but my printer is still not printing. Today I got a pop up when I hopped on my computer saying my canon drivers will no longer work with my current and future iterations of mac iOS. Basically my mac recognizes the printer but as soon as you send a print job it goes offline and stagnates. When you cancel the print job it goes back to being online. 

[MaySkaya]

Provided link results into this error: Sorry! The page you’re looking for can’t be found

[MaySkaya]

After upgrading to Mac OS Sequoia 15, I'm having an issue with using a scanner.  Error I'm getting is:

Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired LAN.
- (If using wireless LAN connection) Signal strength is poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.

Please check and try again.

[b_intheknow]

I cannot print, my mac does not recognize my Pixma TR4722 printer,  there are no drivers and they cannot be installed after the update. I cannot add the printer. Everything seemed to have disappeared aafter the update. I was printing before updating and had no issues. What's more the back links don't work iin system settings. I cannot even install the software fully. After installing I see no drivers for the printer only scanning utility and folder and accessories but no apps.

[b_intheknow]

the udate is Sequoa and I could not even edit this reply because it would not function correctly.