PIXMA MG3620 driver fails to install

[Iguanadon]

Trying to install my MG3600 printer on new windows 11 laptop. Go thru the software , driver install process. Install process finds my printer when it tries to install the drivers it says that driver install fails and to start over. Guess what happens when you start over... 

[Arthur]

Hello!

So that the Community can help you better, we will need to know more information.

What is the exact model printer you're using (it's usually on the top or front of the unit)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks and have a great day!

[Iguanadon]

Printer is an Pixma MG3600

[Danny]

Thanks, though that's not quite what we're looking for.  The exact model number should be on the front of your printer at the lower right corner.  Please let us know what you see down there.

[Iguanadon]

Got it - pixma MG3620

[Iguanadon · Accepted solution]

Solved my problem. Bought an HP.