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PIXMA MG3620 - Setup Help?

fxander
Contributor

My PIXMA MG 3620 printer is suddenly not connected to WiFi and when I try to connect it on my iMac, it's not on the list of printers in System Settings. When I try to start over and set up the printer via the Setup download, I'm asked for my password. I've tried all the passwords I can think of that I had associated with Canon, as well as with Apple. Every time I try to install something now, I'm asked for a password, but there's no indication of WHICH password! (I seem to have four just for Apple.) Can anyone help? Thanks.

3 REPLIES 3

WILLIM
Enthusiast

You can try the serial number of the printer

Start the wireless connection mode of the printer, refer to the link below

https://ij.manual.canon/ij/webmanual/Tutorial/MG3000%20series/SC/TRL/trl-9100.html?return=1

 

Thanks, but the page comes up in Chinese.

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