- last edited on by
Danny
Hello Experts,
I have a friend with a Pixma MG3620 that was set up by someone else a few years ago on a wireless network. My friend changed ISPs a few months ago and now has a new router, but his printer was never set up to connect to the new access point.
Since the printer does not have a display panel, I can't quite figure out how to connect it to the new router. I looked at the documentation online, but I'm not seeing where those steps are.
How can I connect the printer wirelessly to the new access point/router? Can I change it, or do I need to manually reset the printer to its factory setting so that I'll be prompted to re-connect?
Thank you in advance for any assitance. 
1 ACCEPTED SOLUTION
Hi gtifeld,
Shadowsports provided some excellent information on connecting the printer to the network using a computer.
Another option available is using an Android- or Apple-supported mobile device to connect the printer to the network. The steps below will assist you:
On the Printer
- Turn the printer off and back on.
- Press and hold the Wi-Fi button (A) until the ON ((B) lamp flashes, release the button.
- Press and release the Color Start (C) button.
- Press and release the Wi-Fi (A) button.
- Make sure that the Wi-Fi (D) lamp is flashing quickly and the ON lamp is solid.
On your Mobile Device
- From the Google Play Store or Apple App Store, download the Canon PRINT Inkjet/SELPHY app. This app is free of charge.
- Once the app is downloaded, go to the home screen of your mobile device.
- Go to the device settings.
- Go to Wi-Fi.
- Temporarily connect to the Canon network.
- Open the Canon PRINT Inkjet/SELPHY app.
- Press on the icon of the printer with the plus (+) sign in the upper left corner.
- Press Register Printer.
- Press Perform Wireless LAN Setup.
- Press Auto Select Conn. Method (recommended)
- Press Connect via wireless router (recommended)
- The message, “The printer will be connected to the following wireless router.” may appear on the screen, Press YES if it is your network.
- Please enter your network's password, press OK.
- The message, “Sent the settings.” will appear on the screen.” press OK.
- The app will attempt to register the printer.
- Press the detected printer.
- The message, “You can register a printer under a name of your choice.” will appear on the screen. You can change the name or press OK.
- Close the app.
- Perform a test print.
If the setup fails, please unplug your router for approximately 1 minute. Once the router is plugged back it, after approximately 2 minutes all devices should be back up on the network. Perform the wireless setup one more time.
