08-05-2022 01:58 PM
Hello. I noticed that I am not the only one having issues with this printer hooking up with their computer. I also noticed there has not been a posted solution to the problem other than calling someone for help. Now, this printer worked just fin with my home computer. Unfortunately, my home computer improperly updated and I seemed to have lost everything. While waiting for the ability to pay someone to restore said computer, I am using my work laptop. It does not recognize the model of my printer and I really need to print documents from home. Please help. Thank you.
Solved! Go to Solution.
08-05-2022 02:08 PM
For anyone reading with the same problem, here is the solution:
I called 1-800-OK CANON....this printer is NOT compatible with a Chromebook. Wish I would have read that in any one of the responses I read.
08-05-2022 02:08 PM
For anyone reading with the same problem, here is the solution:
I called 1-800-OK CANON....this printer is NOT compatible with a Chromebook. Wish I would have read that in any one of the responses I read.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.