01-17-2024 03:37 PM - last edited on 01-17-2024 03:39 PM by Danny
I am trying to download the drivers for the MG2522 Canon printer. When installing the drivers, the computer is unable to detect the printer. It is not the usb ports since both work with other devices. I have tried uninstalling the drivers and reinstalling them and this does not work. The printer has worked in the past but since I downloaded Windows 11 it has stopped working. The printer can still copy items and print them. It should not be the cable since it was working in the past. Restarting my computer and then downloading the drivers doesn't work.
01-24-2024 12:53 PM
Hi,
Since you have tried other USB ports and the printer is still not detected, I recommend you reach out to Canon support.
Our team will be able to assist you in real time with this matter. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.