02-22-2023 12:49 PM - last edited on 02-23-2023 08:34 AM by Danny
I bought the Canon printer and scanner, I do not have a CD driver to be able to use the installation disk, when I install it manually it says driver is missing.
Windows 11
02-22-2023 01:22 PM
Hi!
To have a better understanding of your issue, please let everyone know the operating system on your computer, along with any other information you think might help the Community help you!
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
02-22-2023 10:55 PM
Operating system64 bit, x64 based processor
windows 11 running in a mode
02-23-2023 08:27 AM - edited 02-23-2023 08:28 AM
Greetings and welcome to the forum,
You do not need a CD drive to install the printer, drivers can be downloaded from the Canon support portal directly to your computer
https://www.usa.canon.com/support/p/pixma-mg2522#idReference%3Dsoftware-drivers
Just select your OS if not automatically detected.
I noticed above you typed windows 11 in a mode.
If this was a typo and you meant S mode, please let us know.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
02-23-2023 09:50 AM
Yes it was suppose to have said S mode
02-23-2023 12:35 PM
Thanks for clarifying. Windows S mode is an optional variant used to describe a locked down version of windows. When this "feature" is enabled, it sometimes limits what you can install. Its both a blessing and a curse in that it affords a ultra high level of security, by precluding what can be installed while the mode is enabled.
Us the link I provided above. If you run into problems, see this link for disabling S Mode.
Switching out of S mode in Windows - Microsoft Support
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.