01-25-2025
12:30 AM
- last edited on
01-25-2025
08:17 AM
by
Danny
My Macbook Air M1 with Sequoia 15.2 paired with a Canon PIXMA IP8720 printer - for some reason Canon-Photo-Editor does not detect the L tray. I tried another CD/DVD labeler software and had no luck with it either. I updated all drivers and still nothing. What am I doing wrong? I can't figure it out and it is driving me mad.
02-13-2025 04:20 PM
Hi reelybored,
Please make sure that there is no dirt on the disc tray before placing a printable disc on the disc tray.
When placing a printable disc on the disc tray, do not touch the printing surface of the disc or the reflectors on the disc tray. The reflectors are in "C" below:
Also, when inserting the tray, please make sure that the arrows are almost aligned and that the tray is not inserted too far:
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.