12-17-2024
02:16 PM
- last edited on
12-17-2024
02:19 PM
by
Danny
I just got a new Pixma G7020 printer and am trying to do the set-up. I keep getting an error saying "To install the software, you must be logged in to an administrator account." I do have administrator rights and I cannot get this error to stop occurring.
12-17-2024 02:29 PM
Did you try right-clicking the driver installation app and selecting "Run as Administrator"?
12-17-2024 03:02 PM
I tried that and just got the same error.
12-17-2024 03:03 PM
@Lindsay1 wrote:
I tried that and just got the same error.
If no one else joins in you could give Canon a call at 1-800-OK-CANON.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.