12-17-2024 02:16 PM - last edited on 12-17-2024 02:19 PM by Danny
I just got a new Pixma G7020 printer and am trying to do the set-up. I keep getting an error saying "To install the software, you must be logged in to an administrator account." I do have administrator rights and I cannot get this error to stop occurring.
12-17-2024 02:29 PM
Did you try right-clicking the driver installation app and selecting "Run as Administrator"?
12-17-2024 03:02 PM
I tried that and just got the same error.
12-17-2024 03:03 PM
@Lindsay1 wrote:
I tried that and just got the same error.
If no one else joins in you could give Canon a call at 1-800-OK-CANON.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.