07-31-2024
05:04 PM
- last edited on
08-12-2024
04:02 PM
by
James_C
Hello! I recently upgraded my internet to fiber and so I have a totally new WIFI. I've been printing previously from my computer trough my WIFI. I'm unable to figure out how to connect my printer to the new WIFI. I've tried holding down the WIFI button on the printer, then press color button, then press WIFI button. Then I went back to my printer detection screen on the network settings on the canon app on the computer and it still says that it's not connected to the internet. Any help would be appreciated!
07-31-2024 06:09 PM
Welcome to the forum!
So that the Community can help you better, let us know which version of Windows or macOS you are using? How are you connecting? Is there an exact error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
08-12-2024 03:52 PM
I have Windows 10. I'm trying to connect via a new WIFI. There's no exact error message, I just can't get the printer to get on the same WIFI as my computer so they can communicate to print.
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