03-04-2024 03:16 PM
03-04-2024 03:24 PM
Hey, John!
I'm not a tech, but this is a pretty straightforward fix.
The printer can ONLY see a 2.4 Ghz network, so you must ensure your router is also broadcasting on that frequency. You'll find instructions on the Xfinity site HERE.
If you have a computer, try the wizard on this site: https://canon.us/setupTS9521C
Following those steps, you should be good to go, but if you find you still need help, please let us know!
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
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RF100-300mm F2.8 L IS USM - Version 1.0.6
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