10-02-2023 12:32 PM
I recently changed my wifi network name and I'm trying to reset the printer through the app on my phone. I'm following these steps:
1. hold WiFi button on printer until green light flashes, press color button, then WiFi button, to get WiFi to flash blue
2. select the network name (SSID) starting with Canon_ij_ on my phone
3. Press "ok"
However, the next screen already has an SSID and password entered instead of letting me enter the SSID and password for my WiFi network. It looks like the SSID includes the name of the printer.
I've already factory reset the printer, and tried the process above several times. Please help me figure out how to reconnect to the network.
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