09-21-2023
01:34 PM
- last edited on
09-21-2023
01:37 PM
by
Danny
Cannot print or save scanned documents on new computer M2, MacBook Air
I have an MG 3022 printer and I have been using it for several years with great results! I now have a new laptop, MacBook Air with Ventura OS. The scanner utility works fine but when it goes to Image Garden, an error code appears, and indicates;
"Cannot display the scan results in My Image Garden, because you do not have permission to access the folder in which the scan results is saved. Scan again with My Image Garden."
In my image car garden, there is not a scan ability, no icon to click on.
I have tried several software and drivers from the Canon website, and nothing seems to correct the problem of printing or saving a scanned document. Any help would be greatly appreciated.
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