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My Image Garden - Version 3.6.4 -can't drag image to CD\DVD frame


Windows 10 - printer PRO9000

Start My Image Garden  ----> no problem  |  Guide Menu Select Disk Label ----> no problem  |

Set Design and paper : set paper size and leave Simple 1-----> no problem | Next step is to add image

I selected a jpeg image from a network file and it appeared in the Materials area. Trying to drag the image to the layout frame the arrow will appear when dragging in the Materials Area. When moving the image down to the frame a red circle with a slash appears and will not allow me to put the image in the frame. If I select a different preloaded form and don't add an image I have no problem with the printer printing the DVD.

Any idea of what I may be doing wrong?