I'm trying to find the correct driver to connect a MacBook with a Canon Pixma MG4120 printer. This Pixma model is retired and phone support with a live agent is no longer available. I was referred to the website but cannot find any drivers for this model. When I google search it, I get a page for the Pixma ( https://www.usa.canon.com/support/p/pixma-mg4120). I click on "Software & Drivers", add my operating system and version, and am given five options for drivers (see below). I don't see anything in the list below that gives me the option for drivers that will connect your printer to your computer. Does the software driver I no longer exist? Thank you!
The PIXMA MG4120 has been retired.
Our policy is to typically retire products after 10 years of life. Once a product is retired, the official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) is removed from the Canon website.
In order to take advantage of Canon's innovative technologies, consider what we have to offer at the Canon Shop.
Thank you. I understand the PIXMA MG4120 has been retired. I also got the same recorded message when I called Canon's customer service. However, I don't see drivers in your list of services that are no longer available. If possible, I would like to keep and use the printer (which was working fine before the computer upgrade). Shouldn't I still be able to connect the printer to my new computer using the USB drive? Thank you for your time and assistance.
I did mention in your other thread that no drivers have been published for the 4120 since High Sierra. It's unlikely these drivers would work with Monterey. You can try, but the likelihood is low. I'm sorry we can't offer more assistance than this.
Bay Area - CA
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Thank you. I just wanted to confirm that no drivers were available for this Pixma model. It appeared from a google search that drivers for the PIXMA MG4210 were available but I was confused by the options (which I included in this message). I appreciate your response and help!
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