03-15-2021 08:55 PM
Hello, Im hoping you guys can help im about to pull my hair out because of this printer. So ever since i got the printer it has always had connection problems. I recently just reset it becuase I was getting an ink volume unknown error so I couldnt print anything. I was hoping that reseting would fix it, unfortunately it did not. But now i am trying to set up the wifi for the printer i go through the setup and select my router but everytime I type in my password is can never connect I obviously have made sure that i didnt make any spelling errors or what not. I tried setting up the printer from the .exe on my computer and i try and connect it still cannot connect through the router. I am debating on just throwing away this hunk of crap but any help would be greatly appreciated.
04-19-2021 12:30 PM
Hi infernohawk,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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