MX340 -win11- Canon print service not finding printer

[jo6]

Hi, been working on this problem for days now,I am on the same Wi-Fi network, printer, Android and laptop,  the printer IP address not found by laptop, Android, and Canon print service. on Android  printing page on screen, C-P Service showing a different IP address than the printer , I uninstall addgard , deactivated firewall but still can not reach the printer IP address from a web browser, tried to ping, not working. HELP if you can, I know it's an old printer. Thanks

[DerrickL]

Is your WIFI set for 2.4ghz? Canon printers will not connect to 5ghz WIFI.

[jo6]

Forgot to mention that, yes it is on 2.4, like the screenshot shows, this cp service ip is different than the printer IP for Android, on my phone, but I also can not reach it with win 11 ,I am block somewhere, tried to ping, tried a web, can not reach ip  printer, I made files and printer sharing available, but no result. Thanks for your help