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MP drivers installation issue on G3411 Pixma Canon

illayfrompl
Apprentice

Dear Community, i've trying to install a canon drivers, and during installation i have a error "Installation error" (error during installation MP driver).

I have G3411 printer/scaner/ that are connected via WiFI 
OS: Windows 10 Home edition, and WIndows 10 Professional.
On both laptops i have the same error.

What was done:
- Disabled all firewalls and antivirus - error present
- Allow full persmission for executable files - error present
- Run as administrator - error present
- There was used different drivers - from CD, from internet, and they have both the same issue.

I am kindly ask you support me in this case.
Thank you advance.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

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