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MG6220 Wireless connection

Thurston
Apprentice

My MG6220 is shared between my PC and my wife's Mac via an Asus router.  Originally, this setup was very reliable.  However, over the past few months, the connection for one or both computers keeps dropping.  I am given an error message of Printer Offline or Printer Stopped Responding.  When it finally does function properly after reconnecting, it often is very fast but as often very slow to print (if at all).  My wife often experiences the same, sometimes requiring powering off/on the printer to get it to connect.  Finally, despite setting the printer up as my PC being the primary and named one way, my wife's Mac seems to take over control with me having to essentially send through her to print.

Is there a best way to set it up both physically and software wise to be reliably shared between the computers?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Thurston,

What version of Windows is installed on your computer?

Also, what version of OSX is installed on your wife's Mac?

 

 

 

 

Thurston
Apprentice

Windows 7, x64

Mac OS Sierra 10.12.6

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