01-09-2025 06:46 AM - last edited on 01-09-2025 08:12 AM by Danny
Hi, I'm happy with the printer and happen to enjoy more the 'Satin' finishing as compared to the 'glossy' one, as it introduces a nice texture. However, I cannot seem to find that option when printing from laptop through a wireless connection, hence I need to export the jpegs onto an SD card. No problems with this, in theory. However, in practice, from laptop I get exactly the size I want, but not so from SD – the image (though accurately resized from Photoshop) becomes a little bigger than the paper size. Is there any way to activate the satin option from laptop? Thank you in advance.
01-09-2025 08:12 AM
Thanks for joining the conversation, giorgioti!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-09-2025 08:36 AM
Thank you and my apologies for not including this info – rookie mistake even if I'm not a rookie at all! 😀 I'm running MacOS 15.2. I attach a screenshot of the printing menu. Thank you.
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