08-29-2021 10:01 PM
I'm having a ton of trouble getting this printer to work. I set up the wireless LAN, and it'll print just fine from an IPad or Iphone. It absolutely won't print from a MAC or PC. One Mac will recognize the printer, but the printer is always offline and the computer will always show that it is looking for printer. The other macs and PCs will only say that the printer is not connected, which is bizaare b/c the printer shows up as available for print..
I've checked and rechecked the settings - they're obviously FINE because the IPad will print.
I downloaded the drivers and nothing changed.
This is obviously pretty frustrating. We've used HP printers for years without any problems, but this is ridiculous. Any help would be appreciated.
08-30-2021 10:23 AM - edited 05-30-2022 07:48 PM
Greetings,
If I had to guess, I'd bet the issue had to do with your network.
Assign or reserve a static IP for the printer on your router, remove and reinstall the printer as a TCP/IP device and see if that doesn't resolve the behavior.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.