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MAXIFY MB2120 Driver issue after mesh network update

Phy1
Apprentice

mp drivers could not be installed.  Get a message that pathfile is too long.  Try to shorten to 180 characters.

I am using Windows 11.  My printer was previously working about a week ago. I updated my mesh network and went to reconnect printer and I now have this issue. 

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

This is a simple issue to resolve.   

Simply shorten the path to the folder where you have the installer saved.  The download is a self-extracting zip.  

If you are saving to (example) c:\Users\isername\downloads\foldername...etc

Save it to c:\printer.    And run it from there.  Windows allows path depths in excess of 255 characters, so I'm not sure why you are seeing this message, but I suppose the software could have a path depth limit.  I've not seen this myself, but I don't have a maxify 2120 to test with.

~Rick
Bay Area - CA


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