07-10-2024 11:42 AM - last edited on 07-16-2024 12:17 PM by Danny
Hello,
We have a customer who has just been migrated to windows server 2022 and we cannot install the latest driver for the Cannon IB4100 on the server, can someone point us in the right direction as to where we can get a compatible driver.
Thank you for your assistance.
07-10-2024 11:44 AM
Thanks for joining the conversation, Alistair2!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the iB4100 series. The model number should be on the front of the printer at the upper right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
07-10-2024 11:51 AM - last edited on 07-10-2024 11:54 AM by Danny
Hi Danny,
Thank you for your response the Exact Model is IB4150 and Serial Number is AELX[xxxxx]
[Serial number partially hidden to protect privacy.]
07-16-2024 12:17 PM - edited 07-16-2024 12:17 PM
We appreciate the info, though we need to let you know that the MAXIFY iB4150 is not supported by our team here at Canon USA since that printer isn't available in this country. If you live outside the United States, please click HERE and select your country to find support in your part of the world. Your fellow Community members are still welcome to offer their advice.
Thanks for choosing Canon!
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