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LBP6230 blocking jobs from android phone

giop
Apprentice

Good day.

 

I've recently installed an LBP6230 as a wireless printer. I can successfully print via wifi from multiple windows PCs. However, if I try to submit a job from my android phone (Samsung galaxy S7, connected to the same network), I get the message:

 

Printer blocked (Name of job)

LBP6230dw (local IP) timestamp

 

Check the printer.

 

This message is displayed in my phone's print spooler, I can find no indication of the job on the printer at all (no errors reported if when I check the local page from my browser).

 

I'm using the "Canon Print Service" plugin. Could this be a configuration error in my printer?

 

Thanks for the help.

1 REPLY 1

James_C
Moderator
Moderator

Hi giop

 

Based on the specfiic issue described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI                     

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