I am using a Mac (version 12.5.1 Monterey). I recently got a new internet service and my printer will not disconnect from the old wifi. I have uninstalled the printer, updated the drivers and try to reinstall the printer. It will not connect to the new wifi OR when it's hardwired.
The error says the access point could not be found and the wifi information is listed as our old wifi which I do not have access to anymore.
Anyone have a suggestion? I have updated the computer, went through every FAQ.... the printer will not show up at all when I click 'add printer' even when it's hardwired.
I've never had this happen before. It's for the lbp6030w
With the LBP6030w, you won't need to disconnect the printer from the old network to connect the printer to a new network. Once you perform the network setup and the printer successfully connects to a new network, the settings will change.
If your new wireless router has a WPS button on it for connecting new devices, you can try using the steps below to try connecting the printer.
If your router does not have a WPS button on it, you would need to try the setup from the computer while the printer is connected to the Mac via USB. If the add a printer window does not show a connection, the Mac does not see a cable connection between the two devices. You can try another USB cable or check with Apple to see if your current Mac supports the cable connection or if you need an adapter. The printer usually uses a standard A to B USB cable.