ImageClass LBP6200d - driver download not working on MS Surfacepro8

[tmlf5961]

Hi there all.  I am trying to extend the life of my LBP6200d by adding it to my new SurfacePro8 running windows 11.  For whatever reason, when I download the driver from Canon, it seems to download to the machine ok, but then the winzip will not "extract" it to start the install.  And when I double click on the file, it tells me I am "overwriting" a download already in place and nothing happens.

When I go to "add printer" via windows, this particular model is not found in the extensive canon "list" of printers.  And I do not have the original install disk and anyway do not have a CD drive.  Any ideas how to get this to "work"?  thanks!

[dexman335]

I did some checking online. The LBP6200d appears to be an older model printer. A listing for the unit over on Amazon has questions dating back to 2014. With that in mind, my hunch is that the drivers are not compatible with Windows 11. 🤔

[Hector]

The LBP6200d is compatible with Windows 11 and you can download and install the LBP6200d CAPT Printer Driver from our site to setup the printer with the computer. If you are having problems installing the driver on you computer, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to assist with any issues that you are having with the install.

[sacanon]

Hi Hector, I have downloaded the driver for Windows 11. The software installs but will not print test page. Says no printer is connected even though it is via USB. I have installed and uninstalled multiple times.

[Ron]

Hello sacanon.

Thanks for letting us know what Canon product you've got. The imageCLASS LBP6200d is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

[sacanon]

Hi Ron, thanks for the prompt reply. The driver for it was updated 1/31/25, only thing is the printer is not being recognized.