10-25-2024 11:42 AM - last edited on 10-25-2024 11:48 AM by Danny
I have a Pixma TR8500 and a TR 4520 at a different location. When I try to scan from my 4520 the IJ scan Utility lists the 8500. The IJ Scan Utility comes up with the 8500 printer so I click select which takes me to the Network scanner which lists both printers. I click on the 4520, but the choice on the selector remains the 8500. How do I change the selected scanner?
Solved! Go to Solution.
10-29-2024 07:24 PM
NO. I was able to solve it myself by reinstalling the software for the 4520 printer and all is well.
Thanks for your note.
10-29-2024 05:04 PM
Hi dgmcd,
What version of Windows is installed on your computer?
If you are using a Mac, what version of the macOS is installed?
Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:
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Once logged in, click on your PIXMA TR4520 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
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10-29-2024 07:24 PM
NO. I was able to solve it myself by reinstalling the software for the 4520 printer and all is well.
Thanks for your note.
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