IJ Scan Utility doesn’t see new PIXMA TS5320a

[Albee2022]

New TS5320a on WiFi.  Identified and prints from two different windows (10 & 11) laptops.  Neither IJ Scan nor the “ex” utility see it.  Updated firmware & rebooted both laptops, still nothing.  Windows Scan on each laptop finds the TS5320a and scans.

[Albee2022 · Accepted solution]

SOLVED.  Deleted and reinstalled the entire “MP” package.