07-09-2023 12:47 AM
I'm unable to open the IJ Scan Utility on my Mac (Monterey 12). This is for my Canon Pixma MG 2500 series printer. What should I do? Thank you
07-11-2023 01:54 PM
Hi,
Just to confirm, did you download and install the ICA Driver Ver.5.0.0 along with the CUPS printer driver?
If you installed both and the error appears, please let us know if you were able to scan before to error or did this issue happen after a update or just started appearing.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
We look forward to hearing from you.
08-06-2024 03:24 PM
Hi,
I received the same error message using Mac Sonoma v.14. I downloaded and installed the MX470 series CUPS Printer Driver Ver.16.80.0.0 (Mac). Any suggestions?
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