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I have a PIXMA MG 7520. I connected it up wirelessly and it prints from my laptop. When I tried to

Milt
Apprentice

I have a PIXMA  MG 7520. I connected it up wirelessly and it prints from my laptop. When I tried to scan it can't find my laptop and wants  a USB connected laptop. My cell phone can't find the printer. The printer, the laptop and my cell phone are all on the same Wi-Fi network.

I do not see how to plug a USB cable into the into the back of the printer. The places do not seem right for any USB cable I have, either regular or mini.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

So we can try to assist, please tell us what version of Windows or Mac OSX is on your laptop.  Also, tell us what type of phone you have and what apps you have used with the phone for printing.

 

If immediate assistance is needed, find more help at Contact Us.

 

 

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