06-14-2016 07:03 PM
I have a Canon MX922 printer which I am using via a wireless connection with my HP PC running Windows 10. Previously I used Windows 7 but upgraded to Windows 10 about 5 weeks ago. After "upgrading" to Windows 10 I began to have intermittent problems printing. The message that I receive on my computer was that the printer was in an "error state" Every time I try to print, the job goes into the print queue but nothing prints. I have tried to turn the printer off and then on again. I have restarted my computer. Nothing seems to help. Shall I reboot the modem or the wireless router? Shall I re-pair the printer and the router? Do I need a new driver for Win 10 and this printer? If so where do I get it?
Thank you.
06-15-2016 07:00 AM
Here is W10 driver:
Rebooting modem and router only take a minute or two and won't do any harm, so I always do that when wifi seems to be acting up.
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